Flashupdate9ja Refund Policy
As a buyer, your purchases are 'backed' by Flashupdate9ja 30-Day money
back guarantee, also known as a refund guarantee. If, for any reason,
you are not completely satisfied with a purchase. We invite you to
review our policy on refunds and returns. This refund policy only
covers digital products (not events) and as a result, after a purchase
is made, such digital products are deemed “used” after download or
opening. However, Flashupdate9ja offers you a 30-day money-back
guarantee if certain necessary conditions are met. Again, please note
that this refund guarantee accommodates only digital products. It does
not cover events.
Conditions for Refund
Kindly note that we reserve the right to refuse refunds of any
purchase that does not meet the above return conditions in our sole
discretion. For assistance with understanding a product, please refer
to the product's vendor for guidance. The product vendors are
responsible for supporting and updating their products so that they
work well for you. You should contact the product's vendor if you want
to learn more about the product or if the product seems difficult to
understand. The contact details for a product's vendor are always
included in the purchase. We advise that you contact the product
vendor about your concerns.
Sales are final and non-refundable for products that bear the
Flashupdate9ja Quality Seal. The Flashupdate9ja Quality Seal is the
seal of authenticity for products that belong to highly verified
vendors and have been tested and verified over a reasonable period
Sales for virtual or offline events are non-refundable. While we are
able to provide refunds for digital products, the refund policy does
not cover both virtual or offline events due to various reasons.
How long will it take to process my refund?
- From the time of approval of the request, it will take between 7
to 14 working days to process a refund.
How do I request for a refund?
Send an email to -
firstname.lastname@example.org and include your details of purchase.
Also include the product's vendor's approval of the refund, if
Should I submit my bank account details?
- That will not be needed, the refund will be processed via the
payment platform you used in making payment.
What is needed for my refund request to be approved?
- For a refund to be approved, it must meet our conditions for
refund stated on this page.
Do I return the product?
- Since our products are digital, they are deemed used as soon as
you download or open the purchase. Therefore, there is no need to
return it, but you might be removed from the support group or
community of the product if it has one.
How is a request refund processed?
- After you submit a request for refund, our after-sales service
team reviews your request to ensure fairness to all parties
involved. You may be redirected to the product's vendor if needed.
If your request meets the necessary conditions, it will be approved.
On the other hand, the Flashupdate9ja after-sales team can also
disapprove refund requests due to its sole discretion.